Privacy Policy

Information Collection We collect and process personal information when you:

  • Create an account: name, email, shipping address
  • Place orders: payment details, purchase history
  • Browse website: cookies, IP address, device information
  • Contact support: communication records
  • Subscribe: email preferences
  • Use features: reviews, ratings, wishlists

Data Usage Your information helps us:

  • Process and fulfill orders
  • Verify identity and prevent fraud
  • Improve website functionality
  • Personalize shopping experience
  • Send order updates and tracking
  • Provide customer support
  • Analyze product performance
  • Send relevant marketing (with consent)

Information Protection We protect your data through:

  • Industry-standard SSL encryption
  • Secure payment processing systems
  • Limited employee data access
  • Regular security assessments
  • Data backup procedures
  • Incident response planning
  • Employee privacy training
  • Vendor security screening

Data Sharing Information shared only with:

  • Payment processors for transactions
  • Shipping carriers for delivery
  • Analytics services for website improvement
  • Marketing services (with consent)
  • Legal authorities when required
  • Business partners with data protection agreements

Your Rights You can request to:

  • Access stored personal data
  • Correct inaccurate information
  • Delete account and data
  • Export your information
  • Restrict data processing
  • Withdraw marketing consent
  • Lodge privacy complaints

Response time: within 30 days

Contact Privacy questions: [email protected] Data requests: Include account details and specific request Response time: 2-3 business days

Cookies Essential cookies:

  • Shopping cart functionality
  • Account access
  • Security features

Optional cookies:

  • Analytics tracking
  • Marketing preferences
  • Website customization
  • Performance monitoring

Updates

  • Policy updates posted with revision date
  • Material changes notified by email
  • Regular review of privacy practices
  • Annual policy assessment

Children’s Privacy

  • Website not intended for under 13
  • No knowing collection of children’s data
  • Parent/guardian contact required if detected